Get started: Neat Pulse app hub for room/desk booking

Last updated on October 4, 2024

Introduction

Neat Pulse app hub is an open ecosystem app platform that makes third-party business applications accessible on Neat devices. Neat devices will now be able to run Zoom, Microsoft Teams, or the app(s) that a business chooses on any Neat device. Accessible from Neat Pulse, IT administrators have the ability to enable, deploy and manage selected applications across their Neat deployment to take advantage of the tools they already use across their teams.

This article aims to provide instructions on how to enable room and desk booking applications on Neat Pad for Scheduling.

Important note: While the room availability apps have been promoted from beta to general availability as of October 2024, other collaboration apps or web apps have not yet been rolled out and will be launched soon in beta capacity over the upcoming weeks. If you are looking for a specific app in these fields, please get in touch with your Neat sales representative/product specialist or submit your request via this form: https://neat.no/app-hub/?submit-app

Pre-requisites for deploying Neat Pulse app hub:

  • An account on a Neat Pulse tenant with the apphub Scheduling enabled is required.
  • Neat Pads dedicated for use on this, which must be connected to the network and able to connect to Neat Pulse.

Instructions to enable room/desk booking applications for your Neat Pulse tenant

  • Step 1: Log into your Neat Pulse tenant that has the app hub enabled for room/desk booking.
  • Step 2: Click on the “Apps” menu and enable the room/desk booking applications you would like to have accessible for your tenant.
  • Step 3: Go to devices and add a new device.
  • Step 4: Make a note of the enrolment code.
  • Step 5: Factory reset your Neat Pad if it is already in use.
  • Step 6: Follow the install wizard until you get to the “Choose Setup” screen and select “Add Neat Pad for room availability” then continue with the wizard.
  • Step 7: When you get to the Neat Pulse screen, enter the enrolment code from step 4.
  • Step 8: Wait for the device to enroll into Neat Pulse, this may take a couple of minutes.
  • Step 9: When selecting a platform, choose “Other”.
  • Step 10: Choose the room/desk booking provider you want.
  • Step 11: Tap launch Neat apps.
  • Step 12: The chosen app will install and you can now configure the room/desk booking provider you chose according to the provider’s requirements.

Reporting Bugs

Please report any issues you find to your Neat Product specialist (not the Neat technical support team).