How to configure Auto framing: Subject boundary

Last updated 10 February 2022


Auto framing feature allows Neat devices to optimally frame all participants in the meeting room and provide the best viewing experience for the far-end participants. It works without user intervention and can be enabled/disabled both during a call and outside of a call.

However, in certain rooms with glass walls or in open spaces, other people’s reflections or people outside the scope of the meeting may be detected.

Neat team introduced the ‘Subject Boundary’ feature in the June software release so that the system administrators can use to define the ‘frame’ within which Neat’s camera will operate. This means that the auto framing feature will not detect people walking outside a glass wall. Inside the boundary, auto framing will function as expected.

Note: For more information about Auto framing feature, please see the following article:

How to configure Subject Boundary

Navigate to Neat Pad or Neat Board’s/Frame’s System settings -> Audio & Video -> Enable Auto framing -> Subject Boundary -> enter this option. 

Here you will find the ‘Width’ and ‘Depth’ options that you can adjust to create your desired boundary.

Figure 1: Subject Boundary settings as seen on a Neat Pad

You can also click on the ‘How it works’ visual demo that will explain how the feature works. 

Figure 2: Subject Boundary : ‘How it works’ visual demo

How does Subject Boundary work

When you enable Subject Boundary, you will see your self-view displayed on your TV screen/Neat Board/Neat Frame. You will also notice a green square appear around any detected participants in the room. This indicates that the person is within the auto framing boundary.

You can now start adjusting the width and depth of the boundary. Walk around the room to check if the boundary you have set is as desired. Once you are outside the subject boundary, the green square will turn red. Auto framing will not detect a participant in this part of the room as they are outside the configured boundary. 

Note: On a Neat Bar, when adjusting Subject Boundary, the width and depth sliders will be on the Neat Pad. On a Neat Board, you will see the width and depth sliders on top of the self-view on the screen and on the Neat Frame, you will see these sliders below the self-view on the screen.

Note: You can only configure Subject boundary feature on the device. This option is not available through the Audio & Video settings on the Neat device’s web admin.

Figure 3: Subject Boundary on Neat Board: participant in the foreground with green square (will be included in auto framing); participant in the background with red square (will be excluded in auto framing).