Neat Microsoft Teams Implementation Guide

This user guide explains how to implement Microsoft Teams with Neat.

Understanding Neat Device / System Settings

This guide walks you through how to find Neat Device Settings on each device and shows in alphabetical order all system settings available on the Neat devices. Per setting we state on which devices and in what modes it is available. System settings are only available when not in a Microsoft/Zoom call.

How to set up a Neat Bar

Need some help in setting up your Neat Bar for the first time? This article provides step-by-step instructions on how to setup a Neat Bar and Neat Pad out of the box.

How to set up a Neat Bar Pro

Need some help in setting up your Neat Bar Pro for the first time? This article provides step-by-step instructions on how to setup a Neat Bar Pro and Neat Pad out of the box.

How to configure auto framing: Framing Boundary

Last updated on January 26 2023 Introduction Auto framing feature allows Neat devices to optimally frame all participants in the meeting room and provide the best viewing experience for the far-end participants. It works without user intervention and can be enabled/disabled both during a call and outside of a call. However, in certain rooms with […]

How to Enable Remote Access on Neat Devices

Remote Access allows administrators to view Neat's system information, download logs, upload certificates etc. Read this article to find out more.

How to connect Neat Bar and Neat Pad over Wi-Fi

This article provides a step-by-step guide on how to connect a Neat Bar and Neat Pad to a Wi-Fi network and pair them together.

How to factory reset a Neat device

In certain situations, Neat team may advise you to factory reset your Neat device and go through the setup process again. This article provides instructions on how to factory reset your Neat device.