Neat Center Support

Neat Center

Neat Center is a companion device that lets remote meeting attendees follow the conversation more closely by clearly hearing and seeing everyone in the room, even when those in the room are far away from the main device or facing inward, discussing something among themselves. It’s simple to set up, gives you flexible placement options, and further improves the capabilities of your Neat devices for enhanced context and engagement.

Yes!

  • Flexibility: Distance from main Neat device is flexible and no fixed distance required. Neat Center does not need to be mounted in a fixed position so customers can be flexible on where to place it to provide the most ideal experience for remote participants.
  • 3 cameras combined for 360 degree coverage capturing the entire room
  • Capturing everyone on video, including people not speaking
  • More microphones. 16 to be exact.
  • Only one cable – POE and pairing over network for setup
  • Mounting options
    • Free standing (tripod compatible)
    • Fixed to table
    • Ceiling mounted
  • Integrated cameras designed to not protrude out making them less vulnerable to breakage if falling over

Connectivity

No. Neat Center is an accessory to Neat devices.

Neat Center connects to Neat Board, Neat Board 50, Neat Bar and Neat Bar Pro.

Yes. Neat Center connects to the network via Power over Ethernet.

Neat Center can only be paired to one main Neat device at the time. But it can easily be unpaired and moved to pair with another main Neat device.

At GA, there will be support to pair one Neat Center device. The ability to pair an additional Neat Center device is on the roadmap. ETA will be provided in the future as we are exploring this functionality.

No. Neat Center is designed to work with Neat devices and will not support third-party video devices.

Neat Center will pair with your Neat video device over the network.

Yes, Neat Center has built-in WiFi for future feature enhancements.

Hardware

Yes, Neat Center has a Kensington compatible lock slot.

Neat Center houses an omnidirectional 3x lens camera and a 16 element circular microphone array.

No. There is no privacy shutter on Neat Center.

All you need is in the box. We offer a range of mounting options to suit your needs this includes free standing on the table, fixed to the table and hanging from the ceiling.

Yes. There will be a tripod screw mount on the bottom of Neat Center.

Yes, Center will feature an omnidirectional status indicator.

Neat Center is designed to be unobtrusive, providing a great view of people around the table without hindering their lines of sight. Neat Center will feature multiple mounting options to accommodate the best point of view for the scenario. Neat Center measures 11 in/28 cm tall and 3.15 in/8 cm wide.

Software & Experience

Neat Center will run Neat OS and be working as an extension to the main Neat device. It will have the same secure network and software capabilities as all Neat devices.

Yes. Neat Center is a companion to Neat devices. All Neat devices support Zoom Rooms and Microsoft Teams Rooms.

Neat Center can provide additional video and audio streams to the main Neat device, and the camera intelligence in the main device may integrate these streams in a way that ensures a good user experience. An ETA for this will be provided in the future.

Neat Center extends the Neat Symmetry experience by giving remote participants the best view of everyone in the room. When people in the room are looking away from Neat main device or at someone across the table, Neat Center will help make sure remote participants can still see them. Neat main Devices are already doing a good job on clear voice pickup, noise reduction and dereverberation. Neat Center is further improving audio quality by applying the same audio processing while being closer to where people are.

Neat Center works well in rooms and spaces that we currently support, solving challenges for remote participants to feel included when the conversation shifts to happen between people in the room.

Placing or hanging Neat Center approximately in the center of a table or a meeting space, allows shifting the receivers view perspective following the dynamic of the meeting. This will especially improve the experience in scenarios where people in the room are facing away from the screen of the main Neat device, or sit in a way where some people are hidden behind others.

We are NOT recommending Neat Center in rooms that are much larger than what Neat Bar Pro can support. Neat Bar Pros are well suited for larger rooms of up to 25 to 30 participants.

For most scenarios, Neat Center will provide high quality audio and video up to 10 feet/3 meters. Neat Center will be closer to people, picking up everyone around the table at high fidelity. With 16x mic in a circular array beams can be formed in any direction. The 3x lens camera system will be able to pick up people in any direction.

Neat Center frames those in the meeting space centered around the conversation. Neat Center will capture people and group them using Neat Symmetry intelligence. Neat Symmetry will work the same way for Neat Center as familiar with Neat main devices. People sitting close to each other might be captured in the same frame.

Like all Neat devices, Neat Center is a breeze to set up and install, with just a single cable for network and power and then you add your Neat Center to Neat main device from System Settings.