Neat Frame Support

Neat Personal

Once the Frame is Microsoft Teams certified, it will be able to run as a Teams Display, allowing for whiteboarding.

To view the meeting controls when sharing, swipe down from the top of the screen of your Frame. The Zoom meeting controls will then appear at the bottom of the Neat Frame.

This is not possible on the Neat Frame.

This is possible with a USB-C to Ethernet adapter. This adapter is not supplied by Neat and needs to be sourced separately.

The Neat Frame is not designed to support Windows Hello authentication.

Neat Frame will be Microsoft Teams Display only.

All Neat devices run Neat OS, a hardened and secure firmware locked to work with Zoom Rooms and Microsoft Teams.

Please go to the Zoom administrator page and navigate to ‘Rooms’. Once you have chosen your specific room to edit, you can find the option ‘Start HDMI content share manually on controller’. Enabling this setting will prevent automatic sharing of content in the meeting.

Neat Frame is a beautifully designed all-in-one device that makes it easy for users to meet while always looking and sounding their best. The combination of the unique 15.6” portrait touch screen and its superb camera ensures people always feel connected. With Neat Acoustic Bubble, unwanted background noises are naturally excluded. Neat Frame has a small footprint and can easily be moved around.

The portrait screen of Neat Frame is designed to give you a superior experience where you can always see people and content at the same time. It is not designed to double as a PC monitor.