Within Teams Admin Center (TAC), you can apply some of the settings centrally from a Configuration Profile. Below are the recommended settings from Neat to get the best and simplest management of the devices. You must create configuration profiles for each device type, so you need a unique one for MTR-A devices, Teams Panels and […]
Learn more about Microsoft Team's new features: Maintenance Window and Daily Reboots
This guide gives step-by-step instructions to set up Neat Frame in Virtual Front Desk mode on Microsoft Teams.
This user guide explains how to operate Neat Frame in hot desk mode on Microsoft Teams.”
Last Updated: April 2nd, 2025 Neat device attribute assignments have recently changed, and conditional access device exclusion rules may need to be adjusted accordingly. Previous device attribute assignment Previously the only attribute with Neat specific information was “displayName”. Current device attribute assignment Current attribute assignments provide additional information. The recommended attribute to exclude all Neat […]
Last updated on March 3, 2025. Introduction This article describes how Neat firmware and other software application updates are managed on Neat devices. Throughout this article, the term “firmware” will refer to the code produced and distributed by Neat which controls underlying hardware performance (cameras/microphones/speakers/screens/etc), and the term “software” or “apps” will refer to the […]
This user guide explains how to join a meeting on a Zoom Room device from the Zoom app. Use this when you're near an available Neat device where the meeting is not booked.
This user guide explains how to join a meeting on a Teams Room via Proximity Join from the Teams app. Use this when you're near an available device where the meeting is not booked.
This user guide explains how to operate Neat frame to join and control meetings on Teams.
This user guide explains how to operate Neat Frame to join and control meetings on Zoom.
In June 2022, Zoom introduced the Direct guest Join (DGJ) into Microsoft Teams. This allows you to join a Microsoft Teams meeting straight from the Zoom Room on an Android appliance. This does not need any other licenses or cables. Just forward the meeting to the room account and then click Join Meeting. The method […]
Find out how to access Zoom and Neat System Settings and find out your Zoom Room Passcode