Setting up Automatic Updates with Neat Pulse

Last updated May 27, 2025

This article is a step-by-step guide to show you how to set up automatic updates using Neat Pulse.

Note: Automatic updates are enabled by default unless Manual updates is selected on a profile applied to the devices themselves, or the space in which the devices are located.

Contents

• How to set up automatic updates
• How to configure updates on a Profile and apply to devices

How to set up automatic updates

1. On the Devices page, click the Device card to bring up the Device modal.
2. Scroll down to Device settings and click the Updates accordion to open the menu.
3. Under Update channel select either Channel: Stable or Channel: Preview from the dropdown.
4. Click the Automatic updates radio button.
5. When the clock for a device passes through 0100 or 0200 local time for Neat OS and 0300 or 0400 local time for apps, any updates pending will then install within the first 50 minutes of the hour. Devices must be connected to the network and online during this time.

How to configure updates on a Profile and apply to devices

1. Go to the Profiles page.
2. Create a new profile using the Add new button or select an existing profile to edit.
3. Scroll down to Device settings and click the Updates accordion to open the menu.
4. Under Update channel select either Channel: Stable or Channel: Preview from the dropdown.
5. Click the Automatic updates or the Manual updates radio buttons as desired.
6. On the Devices page, find the devices you want to apply the profile to using search and filters.
7. Select the devices by clicking Select all.
8. On the toolbar, apply the profile using the Assign profile drop-down menu.

Note that profiles can also be applied directly on the Room view and the Device view.