Neat Frame

What is Neat Frame?

Neat Frame is an all-in-one personal video collaboration device designed to address your hybrid work needs. Its unique portrait-oriented touchscreen form is supremely elegant and takes up little room. It enables an optimal layout of people and content with less wasted screen space and raises the camera to eye level for closer, more natural engagement.

For more info, see Neat Frame Device Sheet (PDF).

To view the prerequisites for Neat devices, see Getting Started with Neat.

Popular FAQs

What is Neat Frame?

Neat Frame is a beautifully designed all-in-one device that makes it easy for users to meet while always looking and sounding their best, and with it’s a small footprint, the Frame can be easily moved around wherever it is needed.

The combination of the unique 15.6” portrait touch screen and its superb camera ensures people always feel connected. The Frame’s sensitive microphones, audio processing technology, and strong speakers, also ensures that you can hear and be heard effectively.

Copy link to this answer

Can Neat Frame double as a computer monitor?

The portrait screen of Neat Frame is designed to give you a superior experience where you can always see people and content at the same time. It is not designed to double as a PC monitor.

Copy link to this answer

How can I clean Neat touchscreen devices?

Cleaning instructions for Neat touchscreen devices

  1. Use a soft, lint-free cloth, such as microfiber. Don’t use paper towels, ordinary towels or other abrasive materials, as they can scratch the screen.
  2. Dampen the cloth slightly with water if needed. Never spray liquid directly onto the screen, and keep moisture out of ports and other openings.
  3. To disinfect, gently wipe hard surfaces with a 70% isopropyl alcohol wipe, a 75% ethyl alcohol wipe or Clorox Disinfecting Wipes.
  4. Don’t wipe too hard or too often. A dry cloth is enough for everyday fingerprints.
  5. Don’t use:
  • window or household cleaners
  • ammonia
  • bleach or hydrogen peroxide
  • aerosol sprays
  • solvents
  • abrasives
  • compressed air

Copy link to this answer