Neat App Hub is expanding to add video calling capabilities to the growing list of supported use cases, giving customers the option to use Neat devices with their preferred third-party video providers.

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Neat App Hub is a growing ecosystem. This first wave of supported video calling apps includes Dialpad, Private Discuss, Zoho, AirTame, Mago and Vconsol. They join Video Window, already available on Neat App Hub.

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Video calling apps will be available to all Gen 2 Neat video devices via Neat App Hub. This includes Neat Board Pro, Neat Board 50, Neat Bar Pro, Neat Bar Gen 2, and in some cases, Neat Frame. The app provider’s landing page at neat.no/app-hub will highlight the devices their app supports.

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Video conferencing/collaboration:

• Dialpad
• Mago
• Private Discuss
• Vconsol
• Zoho

Video interop to join 3rd party meetings (Google Meet, Microsoft Teams, Webex and Zoom):

• AirTame

Always on video portal:

• Video Window

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Beta access begins summer 2025 for Neat Board 50 and Neat Board Pro. Neat Bar Gen 2 and Neat Bar Pro beta will follow shortly after that.

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Yes. Video calling apps can be deployed alongside other collaboration apps that are part of the App Hub ecosystem across Neat Board portfolio.

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Yes. Video calling apps in the App Hub ecosystem can be deployed as a stand-alone app for a dedicated kiosk experience.

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No. Neat Bar 2 and Neat Bar Pro can run a video calling app as a stand-alone app for a dedicated kiosk experience.

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Yes. Video calling apps are available to all Neat Pulse accounts.

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Neat App Hub is accessible from Neat Pulse and available across all Neat Pulse plans. From Neat Pulse, IT can pick and choose what they may want to make accessible across their Neat video estate from the list of available apps within Neat Pulse. The selected apps can be enabled across the entire Neat device deployment, a subset or individual devices, enabling complete control and a customized deployment tailored to a space, team need, use case or function.

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No. Zoom and Microsoft Teams are not available through Neat App Hub, as they do not support this type of deployment. Instead, both platforms are required to run as stand-alone native applications on Neat video devices.

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Request an app for Neat App Hub here.

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Neat App Hub is a groundbreaking platform that brings essential apps customers rely on in their daily workflows directly to Neat devices. This curated ecosystem of applications empowers businesses to extend their technology solution investments to a more complete, collaborative, and engaging environment. Whether customers use a mix of tools or have a best-of-breed approach, it natively integrates those tools into Neat devices across the workplace, giving customers more choice and flexibility.

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Neat App Hub goes beyond what’s been done before with video hardware devices by making available a selection of curated applications that provide consistent specialized experiences for users across Neat devices to support various workspaces and workflows. These certified applications are centrally deployed, managed and monitored by IT through Neat Pulse. Users can then select the business applications where it makes sense. Relevant business applications such as Miro can even join a Zoom or Microsoft Teams meeting hosted on another Neat device, using a patent-pending Neat Share capability.

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After completing Neat-level pairing with a Neat Board that’s running App Hub, the connected Neat Pad may sometimes get stuck on a screen showing only a settings icon—rather than displaying the expected App Hub interface. This can occur even though the Neat Pad successfully enters App Hub mode and completes the pairing process.

The issue tends to occur when the Neat Board is enrolled in Neat Pulse and configured with multiple apps (such as YouTube, Miro, or Appspace). In some cases, Neat Pad will eventually recover and load the correct screen on its own, but the delay can create a confusing and inconsistent experience for users.

To improve this experience, we’ve disabled the ability to add a Neat Pad to a Neat Board while App Hub is active. If you already have a Neat Pad connected, it will remain paired, but you now have the option to remove it. This is a temporary change while we work on enhancing the communication and behavior between Neat Pad and Neat Board in this setup.

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Neat App Hub integrates the daily applications teams rely on into today’s modern workplace to address these use cases:  

• Workplace experience: streamlined and informative experiences employees have as they navigate in and around the workplace to address: 
• Room/desk booking 
• Visitor management 
• Virtual receptionist 
• Wayfinding 
• Digital signage  

Shared space collaboration: engaging and inclusive moments that matter in spaces where people come together to meet. Bringing tools and workflows traditionally deployed at the desktop to shared spaces including: 

• Visual whiteboard 
• Content management 
• Interactive presentations 
• Engaging and fun tools  
• Beyond video meetings – alternative types of video calling services and portals

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Yes. Neat App Hub offers more than just a curated and expanding ecosystem of applications. It also supports custom web apps, web tools, and websites—providing greater flexibility and control. This unique feature empowers teams to create truly personalized experiences in their Neat spaces. Whether it’s a publicly accessible web app or an internal intranet tool, customers can easily integrate the apps that matter most to their workflows.

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Yes! Neat App Hub already offers dozens of applications supporting a wide range of use cases—and it’s just the beginning. We’re continuously growing the ecosystem to support more workstyles, verticals, and certified apps, while enabling the development of new applications to meet evolving customer needs. If you have an app you’d like to see supported on App Hub, submit it here.

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Neat App Hub offers access to dozens of market leading and common tools and applications as part of a curated and expanding ecosystem. A list of the current applications natively supported on Neat devices is here.

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Yes. Neat App Hub is available across all Neat Pulse plans on Neat Pulse platform.

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Yes. Neat App Hub is accessible to all customers through Neat Pulse platform.

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Neat App Hub is accessible from Neat Pulse. From Neat Pulse, IT can pick and choose what they may want to make accessible across their Neat video estate from the list of available apps within Neat Pulse. The selected apps can be enabled across the entire Neat device deployment, a subset or individual devices, enabling complete control and a customized deployment tailored to a space, a team, a use case or a function, etc.

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Yes. Custom apps is available to customers on Neat Pulse Plus and Pro plans.

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App Hub is an open ecosystem. This means that developers bring an existing app or develop a new app to be certified for Neat App Hub. Applications need to meet Neat’s requirements to become certified for Neat devices. This certification program ensures a quality experience for our customers. To set up some time to meet with us to learn more, complete this form.

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Yes. Neat’s certification program ensures a quality experience for our customers. Neat R&D rigorously tests applications to ensure they comply with requirements to run on Neat devices. This testing is a collaborative effort between Neat and the application provider. Once the testing phase is complete and an app meets Neat’s certification requirements, the app becomes accessible in beta within App Hub for customers to deploy from Neat Pulse and test on devices. As with any beta testing, there could be bugs uncovered that will be addressed prior to formal certification.

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Neat Pulse will automatically upgrade applications by default and will also provide the ability for IT to try out beta versions of software where an app provider allows. 

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Yes, IT administrators have complete control over what apps to enable across individual devices or the entire Neat deployment. Users only have access to those apps that IT has enabled on the device.

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Certified business apps are accessible through Neat Pulse. Within Neat Pulse, IT administrators can select from the growing list of certified applications that make sense for their business. The selected apps can then be enabled across the entire organization or across a subset of Neat devices, giving IT complete control to provide access where it makes sense.

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Individual apps are certified for individual devices based on appropriate use cases, so not all apps will run on all devices. E.g. a scheduling app like Robin will only run on Neat Pad. A visual whiteboarding app like Miro will only run on touch display devices such as our Neat Board device portfolio. Some apps may initially run on a select number of devices and later be expanded to support more devices, subject to further development by the respective app development partner.

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Yes. Once IT enables the business applications on a Neat video device, those applications are accessible to users via the device Home screen. Users can switch between the accessible applications when needed.  For instance, IT can enable apps such as Miro, Lucid, YouTube and Google Maps on Neat Board.  Users will be able to click on the Lucid icon to collaborate within that solution and then click out of that application and click on Miro to experience that application. 

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No, not without a reset of the Neat device. A user cannot switch between Zoom, Microsoft Teams and business applications as this capability is not supported by Zoom or Microsoft. However, IT administrators can choose to reset a Neat device to run Microsoft Teams, Zoom or business applications across meeting spaces when/if needed. 

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Yes. Both Microsoft Teams and Zoom Rooms support alternative room and desk booking applications on Neat Pads to address space bookings. For example, a Neat Pad running Robin for room booking can utilize the same calendar account as a Neat device running Microsoft Teams Room or Zoom Rooms.

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Yes. You can choose a single app to run on a Neat device from App Hub and have that run in kiosk style so that it is the always available app – to do this only enable a single app and Pulse will automatically keep that app running at all times. The optional slide out menu can also be disabled if required.

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Neat App Hub offers support for digital signage on Neat Pad devices standalone and on Neat Board portfolio devices. With Neat App Hub, you can deploy digital signage applications in kiosk mode, or you can deploy it alongside multiple collaboration apps on the same device. This enables your teams to jump into any of the apps you’ve made accessible when needed and for you to display news and announcements as well. Neat plans to support 3rd party digital signage solutions on Zoom and Microsoft Teams devices in the future.

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Zoom does not support 3rd party digital signage applications on Zoom Rooms devices and requires customers to use the Zoom Rooms digital signage capability. Microsoft recently announced support for Appspace and XOGO on Microsoft Teams Windows (MTR-W). They have stated that support for Microsoft Teams Rooms Android (MTR-A) is planned for sometime in 2025. 

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Yes. Neat App Hub is a growing ecosystem and features apps from a number of providers address visitor management and virtual receptionist capabilities. These apps are available today to deploy on your Neat devices. The current list of providers can be found here.

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Neat Share is a technology that enables you to bring applications into your Microsoft Teams or Zoom meeting while natively preserving the experience of each. You can run multiple business apps on one Neat device and join a Zoom or Microsoft Teams meeting running on a different Neat video device in the same place. For example, a Neat Board running Miro can join a Neat Bar Pro running Zoom or Microsoft Teams meeting as a companion in a meeting space. 

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Yes. Customers can bring applications running on a Neat video device into a Zoom or Microsoft Teams meeting running on a different video device in the same space using Neat Share.

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Yes. Neat Share is part of Neat Pulse Plus and Pro plans. 

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Zoom Companion workflows give users the ability to link multiple devices in the same space together (permanently or temporarily) to share content, use the Zoom Whiteboard experience, access secondary camera angles (for a camera-enabled companion devices like Neat Boards) into a Zoom call. The important distinction is that this connection occurs at the Zoom Room application level. For more details, see Zoom’s documentation here. 

 Neat Share enables you to wirelessly and seamlessly share applications installed via App Hub from the “App Hub Neat device” to another “conferencing-platform-anchored Neat device” in a Zoom or Microsoft Teams call while preserving the native experience of your Zoom, Microsoft Teams and the app platform with just a tap. The important distinction is that the Neat Share connection occurs at the Neat firmware level. 

 To clarify, both workflows involve multiple devices in the room working together. Zoom Companion workflows involve all devices running Zoom Rooms and no App Hub apps. Neat Share involves one device running Zoom/Teams, and a second device running App Hub-installed apps (but not Zoom or Teams). 

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