Overview: USB Connectivity and BYOD mode for Neat Devices
Brief Overview of Supported USB features on Neat Devices
Neat Board Support
How to Set up your Neat Board for BYOD Mode
Instructions on how to set up BYOD mode on Neat Board
How to set up 802.1x using SCEP on Neat devices (Beta)
SCEP stands for Simple Certificate Enrollment Protocol and is a certificate management protocol that allows for automatic certification issuing in a scalable way.
Managing updates on Neat devices
Last updated on October 24, 2023. Introduction This article describes how Neat firmware and other software application updates are managed on Neat devices. Throughout this article, the term “firmware” will refer to the code produced and distributed by Neat which controls underlying hardware performance (cameras/microphones/speakers/screens/etc), and the term “software” or “apps” will refer to the […]
Proximity Join – User guide on how to join a Zoom Room from the Zoom app
This user guide explains how to join a meeting on a Zoom Room device from the Zoom app. Use this when you're near an available Neat device where the meeting is not booked.
Neat Board – user guide for Zoom
This user guide explains how to operate Neat Board on Zoom.
Tips and tricks for Zoom Direct Guest Join into Microsoft
In June 2022, Zoom introduced the Direct guest Join (DGJ) into Microsoft Teams. This allows you to join a Microsoft Teams meeting straight from the Zoom Room on an Android appliance. This does not need any other licenses or cables. Just forward the meeting to the room account and then click Join Meeting. The method […]
How to configure auto framing: Framing Boundary
Last updated on January 26 2023 Introduction Auto framing feature allows Neat devices to optimally frame all participants in the meeting room and provide the best viewing experience for the far-end participants. It works without user intervention and can be enabled/disabled both during a call and outside of a call. However, in certain rooms with […]
Multi-Stream and Auto-framing with Multi-focus framing features
In our 20210817 release, Neat team brings a new experience called 'Multi-Stream' in partnership with Zoom. Find out more!
How to setup Neat Sense
This guide takes you through the step-by-step process to enable Neat Sense in your environment.
How to Enable Remote Access on Neat Devices
Remote Access allows administrators to view Neat's system information, download logs, upload certificates etc. Read this article to find out more.
How to factory reset a Neat device
In certain situations, Neat team may advise you to factory reset your Neat device and go through the setup process again. This article provides instructions on how to factory reset your Neat device.