The following Neat Devices include a Kensington-compatible Security Slot:

• Neat Pad
• Neat Bar
• Neat Bar Gen 2
• Neat Bar Pro
• Neat Frame
• Neat Center

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You can view the full technical specifications for each Neat device directly on our website:

• Neat Pad Specifications
• Neat Bar Specifications
• Neat Bar Gen 2 Specifications
• Neat Bar Pro Specifications
• Neat Board Specifications
• Neat Board 50 Specifications
• Neat Board Pro Specifications
• Neat Frame Specifications
• Neat Center Specifications 

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• Similarities: cameras, extendible audio
• Differences: microphones, single cable BYOD with Neat Board Pro

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Neat Bar Pro comes with everything you need to connect to your monitor(s), including all cables and mounts. You do, of course, need a subscription service with Zoom or Microsoft Teams, which you can purchase directly from Zoom, Microsoft or your value-added reseller.

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Yes. You can add Neat Pad as a scheduling display outside of any meeting space, whether it has Neat Bar Pro installed, any 3rd Party video system or other video device deployed. You can order Neat Pad here.

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Yes, you can, but we wouldn’t recommend it. We’ve designed and tested Neat devices to work in harmony with each other so that they provide a rich collaboration experience that works every time.

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You can connect additional Neat Pad devices to Neat Bar Pro and use them as multiple controllers in your meeting space or as schedulers for various entrances.

However, please note that Microsoft Teams Rooms supports up to 1 controller and multiple schedulers.

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Yes, support for third party microphones via USB cable is available on Neat Bar Pro and Neat Board Pro.

For more information, please visit this article: Using USB Audio with Neat Bar Pro and Neat Board Pro

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Yes. Neat Bar Pro has a lock slot integrated into the venting holes at the bottom of the device.

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Yes. Like all Neat devices, Neat Bar Pro supports Neat Symmetry. With its lightning-fast image processing, Neat Bar Pro can detect, enlarge and follow in-room participants close up, no matter where they’re positioned, resulting in more lifelike engagement.

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Yes, Neat Board Pro delivers exceptional video and audio for similar sized meeting spaces in an all–in–one form factor. It comes with the added benefit of a touch display for white-boarding and access to other workplace/collaboration apps on Neat App Hub.

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Just plug in the two cables and you can connect Neat Bar Pro to your network wirelessly or by Ethernet.

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Neat Bar pairs with our Neat Pad controller, which has two built-in microphones. When we enable these mics in a future software release, the controller will function as an external table microphone. It is not possible to connect an external microphone to the Neat Bar. Only Neat Bar Pro has this capability.

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Neat Bar Pro empowers you to reliably share content wirelessly every time, eliminating the need for cables and dongle sharing. Additionally, Neat Bar Pro has an HDMI-in port to support 1080p content sharing.

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Neat Bar Pro supports up to three screens.

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Neat Bar Pro has an advanced 16x pyramid mic array, subwoofer with two opposing drivers for vibration cancellation and three full-range speakers, which produce direct stereo sound throughout any room size. Neat Bar Pro leverages our hardware-optimized Neat Audio Processing, a set of advanced audio algorithms that optimize the natural reproduction of speech throughout your meeting room, ensuring crystal clear vocal pick up. Neat Audio Processing removes any ‘double talk’ issues, where a person’s voice becomes garbled or muted by others talking over them or by any background noise, making conversations sound more fluid.

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Neat Bar Pro and Neat Bar Gen 2 support and have been tested with the following 21:9 and 16:9 resolutions:

21:9 (Ultrawide) Resolutions:

• 3840×1600 @ 60Hz

• 3440×1440 @ 60Hz (CVT-RB, old)

• 3440×1440 @ 60Hz (CVT, new)

• 2560×1080 @ 60Hz

16:9 (Standard) Resolutions:

• 3840×2160 @ 60Hz

• 3840×2160 @ 30Hz

• 1920×1080 @ 60Hz

What if my display has a different resolution?

If your display uses a resolution other than those listed above, we recommend working with the TV or screen manufacturer to adjust the settings to a compatible resolution.

For further assistance, please refer to your display’s user manual or contact the manufacturer for resolution compatibility guidance.

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USB Mode is currently supported on the Neat Bar, Neat Bar Pro, and the Neat Board. This feature requires an HDMI cable from HDMI Ingest port and a USB-C cable from the back of the Neat device to be connected to a computer. The Pad will then show a limited interface to allow control of the camera (volume and microphone mute will follow later).

Fore more information see the following support article: https://support.neat.no/article/usb-mode-beta

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Known issues on Neat devices are kept up to date in our latest release notes.

To find our latest known issues, navigate to Software Updates, select the most recent release notes, then navigate to the known issues section of the article.

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You can change your video layout by clicking on the ‘Change View’ option shown on your Neat Pad Zoom Room Controller. The options are ‘Speaker’, ‘Gallery’ or ‘Thumbnail’. If you would like to see multiple participants, you can choose the Gallery view.

However, if this is not working as expected, it is possible you have your TV screen connected to the incorrect HDMI port of your Neat Bar. Please ensure that when using a single TV screen, you are connected to the HDMI 1 port of your Neat Bar to your TV monitor. If you have a second screen, you can use HDMI 2 port of your Neat Bar.

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Go to the Zoom administrator page and navigate to ‘Rooms’. Once you have chosen your specific room to edit, you can find the option ‘Start HDMI content share manually on controller’. Enable this setting to prevent automatic sharing of content in the meeting.

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Neat can use any standard flat panel display with HDMI input and a 1080p resolution (16:9 aspect ratio) or higher. In general, thinner displays with standard VESA mounting attachment points are most compatible with our mounting hardware.

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Neat Bar Pro packs a stack of technology into a simple and elegant slimline device. It supports up to three screens of any size, enabling you to see people and content together more clearly. Simultaneously, its uncompromising audio and video quality give you an incredibly immersive, natural meeting experience throughout any size meeting space.

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Neat Bar Pro offers the same delights as Neat Bar, such as an amazing out of the box experience, Neat Symmetry and Neat Sense, but is even more powerful as it has a Pro 100 MP camera system with wide and tele cameras, and image depth sensor. It also has a 16x pyramid mic array, subwoofer with two opposing drivers for vibration cancellation and three full-range speakers, which produce direct stereo sound throughout any room size. Neat Bar Pro can support from one to three screens, making it compatible with small, medium or large spaces, and will be audio extensible using industry standard IP-based audio standard. That way, you can integrate it with existing installations.

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You can install Neat Bar Pro into any size meeting room, but, thanks to it’s far-reaching audio and camera capabilities, it is well suited for larger rooms of up to 25 to 30 participants. Our recommendations are the rooms to be around 33 feet or 10m with good acoustic properties.

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Neat Bar Pro ships with a wall mount, screen mount and table stand so it’s easy for anyone to install and set up, above or below one, two or even three screens. See mounting options here.

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Neat Bar Pro has an advanced 16x pyramid mic array, subwoofer with two opposing drivers for vibration cancellation and three full-range speakers, which produce direct stereo sound throughout any room size. Neat Bar Pro leverages our hardware-optimized Neat Audio Processing, a set of advanced audio algorithms that optimize the natural reproduction of speech throughout your meeting room, ensuring crystal clear vocal pick up. Neat Audio Processing removes any ‘double talk’ issues, where a person’s voice becomes garbled or muted by others talking over them or by any background noise, making conversations sound more fluid.

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Yes. You can share content with all Neat devices, whether in a remote meeting or with teammates right there in the meeting room. Of course, the easiest way is to use a direct share from your Zoom client, but you can also share content using an HDMI cable.

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All Neat devices run NeatOS which is based on an Android operating system. This is hardened and secure firmware locked to work with native applications, such as Zoom Rooms and Microsoft Teams.

Note that Neat Center runs NeatOS and has the same secure network and software capabilities as all Neat devices. However, it doesn’t directly support native applications and works as an extension to another Neat device as main device.

For more information about the Neat operating system, see the article NeatOS: A Secure and Reliable Meeting Platform.

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Neat devices come with built-in sensors for temperature, humidity, air quality (TVOC + estimated CO₂ equivalent), ambient light, and people count. For a detailed overview of which sensors are available on each Neat device, please see the following article: Neat Sense and Sensor Data Overview.

At the time of writing, sensor data can be viewed through the Zoom Dashboard or via the Neat Pulse API.

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