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How to setup a Neat Bar 2

Last updated August 1, 2025

Congratulations on your new Neat Bar Generation 2!

Our next-generation Neat Bar brings beautifully simple yet powerful audio and video quality to Zoom or Microsoft Teams meetings. It’s ideal for small to medium-sized meeting spaces, seamlessly blending in with any interior style. Neat Bar 2 also supports BYOD-only mode with or without Neat Pad, allowing you to connect your laptop and run any meeting platform via a single USB-C cable.

In this article, you will find step-by-step instructions on how to setup your Neat Bar 2 with a Neat Pad.

If you have purchased your Neat Bar 2 without a Neat Pad, please use the How to setup as Neat Bar BYOD only mode article.

Contents

1. Prerequisites

2. What’s Included

Your package comes with two boxes, one which contains Neat Pad, and another that contains Neat Bar.

2.1 Neat Pad

  1. Open the smaller box for the Neat Pad first.
  2. Inside the box itself, you’ll find the Neat Pad itself, a Quick start guide and a Power-Over-Ethernet injector.

2.2 Neat Bar 2

  1. Open the larger box that houses your Neat Bar.
  2. Inside the box, you’ll find your Neat Bar 2, a Quick Start Guide and the mounting hardware. In addition, the box includes HDMI cables and the power cables for your region.

3. Setting up your Neat Bar 2 with a Pad

3.1 Step 1: Power up your Neat Pad

  • If you have Power-Over-Ethernet (PoE) built into your network, simply use the Ethernet cable (supplied) to plug your Neat Pad directly into an Ethernet port to receive network and power. For more information on PoE, please see the article: Neat Pad: Power over Ethernet (PoE) requirements.

OR

  • If you don’t have PoE, then you can use the PoE injector (supplied) to power your Neat Pad. There are two interfaces on the PoE injector: a Power interface, to power the Neat Pad (icon shows a Pad with a finger); and a LAN interface, to connect the Neat Pad to your wired network (icon shows wired LAN). See the image below.
  • To power the Neat Pad, use an Ethernet cable to connect the Pad to the PoE injector’s Power interface. Then plug the PoE injector to your power outlet/plug socket.
  • Next, if you want to connect your Neat Pad to wired Ethernet, connect the PoE injector’s LAN interface to your network port using an Ethernet cable. Note: if you want to connect Neat Pad using Wi-Fi, skip this step.
PoE injector’s two interfaces:
a)Power interface (right)
b) LAN interface (left)
Neat Pad: cabling

3.2 Step 2: Power up your Neat Bar 2

  • Connect the Neat Bar 2 to AC power and to the TV screen using the HDMI output.
    Note: If you are using a single TV screen, make sure you connect to Neat Bar 2’s HDMI 1 output.
  • If you want to connect the Neat Bar 2 to wired network, connect it to your network switch using an Ethernet cable. However, if you are using Wi-Fi, do not connect the Ethernet cable.
    Note: if a Neat device has wired Ethernet connection to it, it will always use Ethernet. In order to force a Neat device to use Wi-Fi, there should be no wired/Ethernet connection cable physically connected.
Neat Bar 2: cabling

Once this is done, follow your Neat Pad’s instructions and set the language and hit Continue.

3.3 Step 3: Choose your setup scenario

You will have four set-up options available to you. If you are setting up a Neat Bar, the Neat Pad needs to be paired with the Bar. To do so, choose “Set up Neat Bar with controller.”

3.4 Step 4: Choose your Mounting Configuration

You can choose between Table, Wall, or Screen mounting. The set-up Wizard will walk you through the appropriate steps to set-up the Neat Bar depending on your choice.

3.5 Step 5: Connect Neat Pad and Neat Bar 2 to the Internet

If you’ve connected Neat Pad and Neat Bar 2 using Ethernet cables to a wired network, you should be connected to the internet automatically. Otherwise, you will need to connect Neat Pad to WiFi.
If you are using Wi-Fi, please follow the instructions in How to connect Neat Bar, Bar 2 and Bar Pro with a Neat Pad using Wi-Fi

3.6 Step 6: Choose your Neat Bar 2

Your Neat Bar 2 should be powered up and connected to a display using its HDMI 1 port. You should now see the Neat Bar 2’s serial number on the display screen (if you do not see this, it is possible your TV screen is not set to the correct input).

  • The Neat Bar 2 serial number should now appear on Neat Pad (you may see multiple serial numbers if you have multiple Neat Bars in your office).
  • Select the correct serial number and hit continue.
  • The Neat Bar 2 and Neat Pad should now pair successfully. Once Neat Bar 2 and Neat Pad have paired, you will see a green check mark appear on Neat Bar 2’s display, and hear a chime.
  • Neat Bar 2 and Pad will now download any software updates available. Do not unplug Neat Bar 2 or Neat Pad while they update.
  • Next, you’ll be prompted to adjust your Neat Bar 2 for the optimal viewing experience.

3.7 Step 7: Choose your Platform

  • You will now be asked to choose your platform as shown below. Once you have selected your preference hit continue to begin launching either Zoom or Microsoft Teams or any other options available to you.

Once you have launched either Zoom Rooms or Microsoft Teams, you can launch and sign in to your accounts:

  • Zoom: Activate your Zoom Room either by entering the device activation key, signing in with your Zoom account directly on the Pad and selecting the correct Zoom Room, or using the Activation Code found in the Zoom Device Manager.
  • Teams: Activate your Microsoft Teams Room by registering both the Neat Bar and Neat Pad to your account.

That’s it! You are now ready to make calls using your new Neat Bar and Neat Pad!