Last Updated May 13th, 2025 Neat devices support various different applications such as Microsoft Teams Rooms, Zoom Rooms, Bring Your Own Device (BYOD) and now App hub mode. Each platform has a variety capabilities when it comes to content sharing, either via a cabled connection such as HDMI or USB-C or even wireless sharing with […]
Within Teams Admin Center (TAC), you can apply some of the settings centrally from a Configuration Profile. Below are the recommended settings from Neat to get the best and simplest management of the devices. You must create configuration profiles for each device type, so you need a unique one for MTR-A devices, Teams Panels and […]
Learn more about Microsoft Team's new features: Maintenance Window and Daily Reboots
This guide explains how to use Neat Pad as a Console for Microsoft Teams.
Last Updated: April 2nd, 2025 Neat device attribute assignments have recently changed, and conditional access device exclusion rules may need to be adjusted accordingly. Previous device attribute assignment Previously the only attribute with Neat specific information was “displayName”. Current device attribute assignment Current attribute assignments provide additional information. The recommended attribute to exclude all Neat […]
Audio Support (Beta) is now available on Neat Bar Pro
Last updated June 3, 2025 Introduction – what is 802.1x? 802.1x is a standard network authentication protocol that enables port-based access control based on the user’s identity and its authentication by the organisation’s internal authenticator. This offers security within the network to protect organisations from unmanaged devices that find themselves in the workplace. Requirements and […]
Last updated on March 3, 2025. Introduction This article describes how Neat firmware and other software application updates are managed on Neat devices. Throughout this article, the term “firmware” will refer to the code produced and distributed by Neat which controls underlying hardware performance (cameras/microphones/speakers/screens/etc), and the term “software” or “apps” will refer to the […]
This user guide explains how to join a meeting on a Zoom Room device from the Zoom app. Use this when you're near an available Neat device where the meeting is not booked.
This user guide explains how to join a meeting on a Teams Room via Proximity Join from the Teams app. Use this when you're near an available device where the meeting is not booked.
This user guide explains how to operate Neat Pad as a controller on Zoom.
This user guide explains how to operate Neat Pad as a Controller to join and control meetings on Zoom.
In June 2022, Zoom introduced the Direct guest Join (DGJ) into Microsoft Teams. This allows you to join a Microsoft Teams meeting straight from the Zoom Room on an Android appliance. This does not need any other licenses or cables. Just forward the meeting to the room account and then click Join Meeting. The method […]
This article explains more details regarding the auto framing technology used in Neat devices. Symmetry allows people in a Neat room to be shown in their own dynamic video frame. This improves the conference experience for other participants in the meeting by allowing people in the Neat room to be seen more easily. To learn […]
This article aims to answer some fundamental questions around pairing between Neat devices for Microsoft Teams Rooms.
This article aims to answer some fundamental questions around pairing between Neat devices for Zoom Rooms.
Find out how to get the best audio experience from your Neat meeting space.
Find out how to access Zoom and Neat System Settings and find out your Zoom Room Passcode