Neat Pad as a Controller – User Guide for Zoom
This user guide explains how to operate Neat Pad as a controller on Zoom.
Neat Bar Pro Support
Neat Pad – Quick Start Guide for Zoom
This user guide explains how to operate Neat Pad as a Controller to join and control meetings on Zoom.
Tips and tricks for Zoom Direct Guest Join into Microsoft
In June 2022, Zoom introduced the Direct guest Join (DGJ) into Microsoft Teams. This allows you to join a Microsoft Teams meeting straight from the Zoom Room on an Android appliance. This does not need any other licenses or cables. Just forward the meeting to the room account and then click Join Meeting. The method […]
How to download logs
A step-by-step guide on how to download logs.
How to set up a Neat Bar Pro
Need some help in setting up your Neat Bar Pro for the first time? This article provides step-by-step instructions on how to setup a Neat Bar Pro and Neat Pad out of the box.
Multi-Stream and Auto-framing with Multi-focus framing features
In our 20210817 release, Neat team brings a new experience called 'Multi-Stream' in partnership with Zoom. Find out more!
How to enable Remote access on Neat
Remote Access allows administrators to view Neat's system information, download logs, upload certificates etc. Read this article to find out more.
How to factory reset a Neat device
In certain situations, Neat team may advise you to factory reset your Neat device and go through the setup process again. This article provides instructions on how to factory reset your Neat device.