Last updated on January 23, 2023. Introduction This article describes how Neat firmware and other software application updates are managed on Neat devices. Throughout this article, the term “firmware” will refer to the code produced and distributed by Neat which controls underlying hardware performance (cameras/microphones/speakers/screens/etc), and the term “software” or “apps” will refer to the […]
Important Note: This newly introduced functionality is currently in the Beta / Preview phase and is not yet intended to be implemented in production environments. This feature should be limited to testing and evaluation purposes only. Introduction – What is 802.1x? 802.1x is a standard network authentication protocol that enables port-based access control based on […]
This user guide explains how to join a meeting on a Zoom Room device from the Zoom app. Use this when you're near an available Neat device where the meeting is not booked.
This user guide explains how to join a meeting on a Teams Room via Proximity Join from the Teams app. Use this when you're near an available device where the meeting is not booked.
This user guide explains how to implement Microsoft Teams with Neat.
This user guide explains how to operate Neat Pad as a controller on Zoom.
This user guide explains how to operate Neat Pad as a Controller to join and control meetings on Zoom.
In June 2022, Zoom introduced the Direct guest Join (DGJ) into Microsoft Teams. This allows you to join a Microsoft Teams meeting straight from the Zoom Room on an Android appliance. This does not need any other licenses or cables. Just forward the meeting to the room account and then click Join Meeting. The method […]
In our 20210817 release, Neat team brings a new experience called 'Multi-Stream' in partnership with Zoom. Find out more!
A step-by-step guide on how to download logs.
Need some help in setting up your Neat Bar Pro for the first time? This article provides step-by-step instructions on how to setup a Neat Bar Pro and Neat Pad out of the box.
Remote Access allows administrators to view Neat's system information, download logs, upload certificates etc. Read this article to find out more.
In certain situations, Neat team may advise you to factory reset your Neat device and go through the setup process again. This article provides instructions on how to factory reset your Neat device.