Last Updated May 13th, 2025 Neat devices support various different applications such as Microsoft Teams Rooms, Zoom Rooms, Bring Your Own Device (BYOD) and now App hub mode. Each platform has a variety capabilities when it comes to content sharing, either via a cabled connection such as HDMI or USB-C or even wireless sharing with […]
Find out how Neat's sensors work to provide environmental data and people count to Zoom Dashboard.
Last updated on April 28, 2025 The value of BYOD mode While Neat devices are optimized for Zoom and Microsoft Teams applications, BYOD Mode allows you to connect Neat Bar to any video conferencing platform using your own computer. This enables you to benefit from Neat Bar’s high-quality audio and video hardware. This guide provides […]
Within Teams Admin Center (TAC), you can apply some of the settings centrally from a Configuration Profile. Below are the recommended settings from Neat to get the best and simplest management of the devices. You must create configuration profiles for each device type, so you need a unique one for MTR-A devices, Teams Panels and […]
Find out how to enable Neat Pad's microphones!
Brief Overview of Supported USB features on Neat Devices
Instructions on Setting up BYOD-only mode (beta) as your native application.
Instructions on how to set up BYOD mode on Neat Bar and Neat Bar Pro
This guide explains how to use Neat Pad as a Console for Microsoft Teams.
SCEP stands for Simple Certificate Enrollment Protocol and is a certificate management protocol that allows for automatic certification issuing in a scalable way.
Last updated on March 3, 2025. Introduction This article describes how Neat firmware and other software application updates are managed on Neat devices. Throughout this article, the term “firmware” will refer to the code produced and distributed by Neat which controls underlying hardware performance (cameras/microphones/speakers/screens/etc), and the term “software” or “apps” will refer to the […]
This user guide explains how to join a meeting on a Zoom Room device from the Zoom app. Use this when you're near an available Neat device where the meeting is not booked.
This user guide explains how to join a meeting on a Teams Room via Proximity Join from the Teams app. Use this when you're near an available device where the meeting is not booked.
This user guide explains how to implement Microsoft Teams with Neat.
Need some help in setting up your Neat Bar for the first time? This article provides step-by-step instructions on how to setup a Neat Bar and Neat Pad out of the box.
This user guide explains how to operate Neat Pad as a controller on Zoom.
This user guide explains how to operate Neat Pad as a Controller to join and control meetings on Zoom.
In June 2022, Zoom introduced the Direct guest Join (DGJ) into Microsoft Teams. This allows you to join a Microsoft Teams meeting straight from the Zoom Room on an Android appliance. This does not need any other licenses or cables. Just forward the meeting to the room account and then click Join Meeting. The method […]
A step-by-step guide on how to download logs.
In our 20210817 release, Neat team brings a new experience called 'Multi-Stream' in partnership with Zoom. Find out more!
Last updated on January 26 2023 Introduction Auto framing feature allows Neat devices to optimally frame all participants in the meeting room and provide the best viewing experience for the far-end participants. It works without user intervention and can be enabled/disabled both during a call and outside of a call. However, in certain rooms with […]
This guide takes you through the step-by-step process to enable Neat Sense in your environment.
This article provides a step-by-step guide on how to connect a Neat Bar and Neat Pad to a Wi-Fi network and pair them together.
Remote Access allows administrators to view Neat's system information, download logs, upload certificates etc. Read this article to find out more.
In certain situations, Neat team may advise you to factory reset your Neat device and go through the setup process again. This article provides instructions on how to factory reset your Neat device.