How to setup Neat Sense

This guide takes you through the step-by-step process to enable Neat Sense in your environment.

How to set up a Neat Bar

Need some help in setting up your Neat Bar for the first time? This article provides step-by-step instructions on how to setup a Neat Bar and Neat Pad out of the box.

How to connect Neat Bar and Neat Pad over Wi-Fi

This article provides a step-by-step guide on how to connect a Neat Bar and Neat Pad to a Wi-Fi network and pair them together.

How to enable Remote Access on Neat

Remote Access allows administrators to view Neat's system information, download logs, upload certificates etc. Read this article to find out more.

How to download logs

A step-by-step guide on how to download logs.

How to factory reset a Neat device

In certain situations, Neat team may advise you to factory reset your Neat device and go through the setup process again. This article provides instructions on how to factory reset your Neat device.