How to set up a Neat Bar
Need some help in setting up your Neat Bar for the first time? This article provides step-by-step instructions on how to setup a Neat Bar and Neat Pad out of the box.
Neat Bar Support
Neat Pad as a Controller – User Guide for Zoom
This user guide explains how to operate Neat Pad as a controller on Zoom.
Neat Pad – Quick Start Guide for Zoom
This user guide explains how to operate Neat Pad as a Controller to join and control meetings on Zoom.
Tips and tricks for Zoom Direct Guest Join into Microsoft
In June 2022, Zoom introduced the Direct guest Join (DGJ) into Microsoft Teams. This allows you to join a Microsoft Teams meeting straight from the Zoom Room on an Android appliance. This does not need any other licenses or cables. Just forward the meeting to the room account and then click Join Meeting. The method […]
USB Mode (Beta)
Last updated on June 16 2022 Important Note: This feature is currently in the Beta / Preview phase and is not yet intended to be implemented in production environments. The use of this feature should be limited to testing and evaluation purposes only. While Neat devices deliver great experiences through the Zoom and Microsoft Teams […]
How to download logs
A step-by-step guide on how to download logs.
How to configure Auto framing: Subject boundary
Last updated 10 February 2022 Introduction Auto framing feature allows Neat devices to optimally frame all participants in the meeting room and provide the best viewing experience for the far-end participants. It works without user intervention and can be enabled/disabled both during a call and outside of a call. However, in certain rooms with glass […]
Multi-Stream and Auto-framing with Multi-focus framing features
In our 20210817 release, Neat team brings a new experience called 'Multi-Stream' in partnership with Zoom. Find out more!
How to enable Remote access on Neat
Remote Access allows administrators to view Neat's system information, download logs, upload certificates etc. Read this article to find out more.
How to setup Neat Sense
This guide takes you through the step-by-step process to enable Neat Sense in your environment.
How to factory reset a Neat device
In certain situations, Neat team may advise you to factory reset your Neat device and go through the setup process again. This article provides instructions on how to factory reset your Neat device.
How to connect Neat Bar and Neat Pad over Wi-Fi
This article provides a step-by-step guide on how to connect a Neat Bar and Neat Pad to a Wi-Fi network and pair them together.