Microsoft Teams Devices: Maintenance Window and Daily Reboots

Learn more about Microsoft Team's new features: Maintenance Window and Daily Reboots

Neat Pad – Console user guide for Microsoft Teams

This guide explains how to use Neat Pad as a Console for Microsoft Teams.

Neat Device Attributes for Microsoft Intune Conditional Access Device Exclusions

Last Updated: April 17, 2023 Neat device attribute assignments have recently changed, and conditional access device exclusion rules may need to be adjusted accordingly. Previous device attribute assignment Previously the only attribute with Neat specific information was “displayName”. Current device attribute assignment Current attribute assignments provide additional information. The recommended attribute to exclude all Neat […]

Neat Bar Pro Audio over USB

Audio Support (Beta) is now available on Neat Bar Pro

How to configure 802.1x on Neat Devices

Last updated August 14, 2023 As of the Neat firmware version 20230504.xxxx, 802.1x is no longer a Beta feature. Introduction – What is 802.1x? 802.1x is a standard network authentication protocol that enables port-based access control based on the user’s identity and its authentication by the organisation’s internal authenticator. This offers security within the network […]

Managing updates on Neat devices

Last updated on October 24, 2023. Introduction This article describes how Neat firmware and other software application updates are managed on Neat devices. Throughout this article, the term “firmware” will refer to the code produced and distributed by Neat which controls underlying hardware performance (cameras/microphones/speakers/screens/etc), and the term “software” or “apps” will refer to the […]

Proximity Join – User guide on how to join a Zoom Room from the Zoom app

This user guide explains how to join a meeting on a Zoom Room device from the Zoom app. Use this when you're near an available Neat device where the meeting is not booked.

Proximity Join – User guide on how to join a MTR from the Teams app

This user guide explains how to join a meeting on a Teams Room via Proximity Join from the Teams app. Use this when you're near an available device where the meeting is not booked.

Neat Pad – Controller user guide for zoom

This user guide explains how to operate Neat Pad as a controller on Zoom.

Neat Pad – Controller quick start guide for Zoom

This user guide explains how to operate Neat Pad as a Controller to join and control meetings on Zoom.

Tips and tricks for Zoom Direct Guest Join into Microsoft

In June 2022, Zoom introduced the Direct guest Join (DGJ) into Microsoft Teams. This allows you to join a Microsoft Teams meeting straight from the Zoom Room on an Android appliance. This does not need any other licenses or cables. Just forward the meeting to the room account and then click Join Meeting. The method […]

Neat Symmetry: Auto Framing

This article explains more details regarding the auto framing technology used in Neat devices. Symmetry allows people in a Neat room to be shown in their own dynamic video frame. This improves the conference experience for other participants in the meeting by allowing people in the Neat room to be seen more easily. To learn […]

Understanding Neat and Microsoft Pairing on Neat devices

This article aims to answer some fundamental questions around pairing between Neat devices for Microsoft Teams Rooms.

Understanding Neat and Zoom Pairing on Neat devices

This article aims to answer some fundamental questions around pairing between Neat devices for Zoom Rooms.

Sound Advice from Neat

Find out how to get the best audio experience from your Neat meeting space.

Zoom and Neat System Settings

Find out how to access Zoom and Neat System Settings and find out your Zoom Room Passcode