Neat Board

What is Neat Board?

Neat Board is an all-in-one touch screen device designed for video conferencing and collaboration in meeting rooms. It combines a 65-inch multi-touch display, a powerful audio system, and a wide-angle camera to facilitate immersive video meetings and presentations. Neat Board also offers whiteboarding and annotation features, allowing users to interactively brainstorm and share ideas.

For more info, see Neat Board Device Sheet (PDF) or visit the product page on neat.no.

To view the prerequisites for Neat devices, see Getting Started with Neat.

Popular Neat Board FAQs

What is Neat Board?

Neat Board is the complete conferencing package in an elegant design. This purpose built, all-in-one device has an immersive 65” multi-touch screen, powerful audio system and versatile wide-angle camera. It takes your Zoom Rooms/Microsoft Teams experience beyond meetings and wireless content sharing to add annotations and whiteboarding.

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Does Neat Board support a secondary screen?

No. You can not connect a secondary screen to Neat Board. Neat Board was designed to deliver a complete collaboration experience in a single unit. If you are seeking a dual screen system, we recommend Neat Bar which has been designed to support up to two screens and offers flexibility to address a range of needs.

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How can I clean Neat touchscreen devices?

Cleaning instructions for Neat touchscreen devices

  1. Use a soft, lint-free cloth, such as microfiber. Don’t use paper towels, ordinary towels or other abrasive materials, as they can scratch the screen.
  2. Dampen the cloth slightly with water if needed. Never spray liquid directly onto the screen, and keep moisture out of ports and other openings.
  3. To disinfect, gently wipe hard surfaces with a 70% isopropyl alcohol wipe, a 75% ethyl alcohol wipe or Clorox Disinfecting Wipes.
  4. Don’t wipe too hard or too often. A dry cloth is enough for everyday fingerprints.
  5. Don’t use:
  • window or household cleaners
  • ammonia
  • bleach or hydrogen peroxide
  • aerosol sprays
  • solvents
  • abrasives
  • compressed air

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What mounts ship with my Neat device and where can I find mounting guides?

Check out the “What’s in the Box” section of your device’s Specs page on neat.no for details of the mounts that ship with your Neat device as well as other items included with your purchase:

For information on how to mount your Neat device, see our Mounting Guides section.

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How do I check my Neat Board’s software and firmware version numbers?

Tap in the open area of the Board’s display (avoiding the controls to launch a meeting, whiteboard, or other function) and a “Settings” button will display in the lower right corner of the screen. The Zoom software version number will be displayed on the “App Version” line of the screen (e.g. “5.5.0”).

To see the Neat firmware version, tap the “System Settings” line below the App Version, and enter the Room’s passcode*. Then navigate to System -> About -> Neat Board serial number and Neat Board firmware version. The Neat firmware version will be displayed in a format like “NFC1.20210213.0020”.

*Note: The room passcode is configured in the Zoom portal. To access it, login to Zoom portal using Administrator’s account and navigate to Room management -> Zoom Rooms-> find your Zoom room and click ‘Edit’ next to its name -> Rooms profile and search for ‘Room Passcode’. By default, this is set to 00000.

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