Neat and Microsoft Teams

On this page you can find documentation to learn more about setting up and using Microsoft Teams on your Neat devices:

How do I enable Auto Framing and Neat Symmetry on Microsoft Teams?

Microsoft-level camera controls are now available for the Microsoft Teams Room on Android (MTRoA) software application.

However, you can still use Neat level camera controls from a swipe menu that is available during calls. To access this swipe menu, please do the following:

  1. Swipe with one finger from the right side of the Pad towards the left
  2. A slide out menu will appear with camera control options
  3. Select between group auto framing, individual auto framing, or no auto framing

Note: You can only use this menu to alter your camera settings during an active meeting. Your preferences will not be saved if you are using the swipe menu outside of an active meeting.

If you are running a Pro license, you can also set the default camera settings in the Teams admin settings.

Go to: More> Settings > Device settings> Teams > Teams Admin Settings > Devices > Room Camera.

The options presented allow you to select:

  • Enhanced Framing = Autoframing
  • Room = Autoframing Group
  • Composite = Autoframing Individual

 

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Are all Neat devices Microsoft Teams Certified?

All our devices have Microsoft Teams certification! Feel free to schedule a demo if you would like to test out any of our devices on your Teams environment: Book a Demo

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As a Microsoft Teams customer, will I be able to manage and upgrade Neat devices remotely?

Yes. The Microsoft Teams Admin Center (TAC) will enable you to fully manage all Neat devices, which means you’ll have complete centralized control over your entire Neat video deployment.

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Can I join a Microsoft Teams meeting using a meeting ID?

Yes, the ability to join Microsoft Teams meetings using a meeting ID was introduced to Microsoft Teams Room on Android (MTRoA) devices in the Teams app version 1449/1.0.96.2023041207. To use this feature, please make sure that your device has been fully updated in TAC.

More information about managing Microsoft Teams updates can be found in the support article: General Information About Updating Neat Devices.

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How can I share the whiteboard on Microsoft Teams?

To share your Whiteboard, you must first ensure you have Enabled Microsoft Whiteboard for your organization.

If this is enabled, you will find “Whiteboard” option on your controller/Board.
To Whiteboard from a Bar or Bar Pro, you will need to connect a device that uses Human Interface Device (HID) Protocol to communicate data with the Bar /Bar Pro to the USB-C port on your Neat device.
To enable Sharing whiteboarding content to external guests, users must get their Microsoft 365 administrator to enable storing Whiteboard on OneDrive. More details in the above link, but admins must also enable it on the Microsoft 365 Admin Center detailed here. Feature ID 66759 – https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=66759

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Installation and Setups

Features

Neat and Microsoft Teams in depth

Common Issues